At 7daymenswear.shop, customer satisfaction is our top priority. If you’re not fully satisfied with your purchase, we’re here to help. Please review our refund and return policy below.
1. Returns
We accept returns under the following conditions:
- Items must be returned within 30 days of the delivery date.
- Items must be unused, unworn, unwashed, and in their original condition with all tags attached.
- The original packaging should be intact.
Non-Returnable Items:
- Underwear, socks, and clearance items are non-returnable for hygiene reasons unless they are defective or damaged.
2. How to Initiate a Return
To start a return, follow these steps:
- Contact us at info@7daymenswear.shop with your order number and reason for return.
- Wait for our team to approve your request and provide return instructions.
- Ship the item(s) back to the address provided.
Note: Customers are responsible for return shipping costs unless the item was defective or we made an error with your order.
3. Refunds
Once we receive and inspect your returned item(s), we will notify you of the approval or rejection of your refund.
- Approved Refunds: The refund will be processed to your original payment method within 7-10 business days.
- Partial Refunds: If the returned item is not in its original condition (e.g., damaged, missing tags), a partial refund may be issued.
4. Exchanges
We offer exchanges for size or color variations of the same item, subject to availability. To request an exchange, email us at support@7daymenswear.shop. If the desired item is unavailable, a refund will be issued instead.
5. Damaged or Defective Items
If you receive a damaged or defective item, please notify us within 7 days of receiving your order:
- Email: info@7daymenswear.shop
- Attach photos of the damaged item and your order details.
We will replace the item or provide a full refund, including return shipping costs.
6. Non-Refundable Scenarios
- Items returned without prior approval.
- Items not meeting the return conditions.
- Return requests made beyond the return window.
7. Contact Us
For any questions regarding returns, refunds, or exchanges, feel free to reach out:
Email: info@7daymenswear.shop
Phone: [+1 (310) 474-7571]